Browser Settings and Configuring Flash for Springboard eLearning

Some Springboard eLearning lessons contain AdobeTM Flash elements to support interactivity. Support for Adobe Flash in your browser is required to access this particular (older) subset of Springboard eLearning content.

In early 2021, AdobeTM announced that it has discontinued its development and support for the Flash technology.

In anticipation of this announcement from AdobeTM, we at Springer-Miller Systems have produced and launched a new comprehensive set of training sessions, the “FD100 Series” and featured it in the Springboard dashboard. This new series format does not rely on, or use, Flash.

While the enabling of Flash now requires a few extra steps to enable, there should be no immediate security concerns as long as Flash is enabled only for the Springboard site, as this content is protected and can be trusted. We recognize that enabling Flash to access this older content is not ideal, while we transition to a newer format of content, and we will continue to work hard to shorten the transition to all new content in 2021.

Accessing Flash enabled lessons in Springboard

Given the changes with AdobeTM Flash, your Chrome and/or Edge browsers, may initially block access to Flash elements or detect a Springboard lesson as a Pop-Up. If it does, you may see a blank White or Black screen in place of the lesson content, and your browser settings will need to be adjusted to Allow Flash.

Follow the steps below to Allow Flash in the most recent versions of the Chrome or Microsoft® Edge browsers.

 

Chrome provides a way for you to add the Springboard site address to a list of sites allowed to run Flash and to enable Pop-Ups for the Springboard site. Following the steps below should resolve browser related issues with Springboard.

Enabling Flash in Chrome in 2021

  1. In the Chrome title bar, select the vertical ellipse (three dots) to Customize and control Google Chrome

  2. Select “Site Settings”

  3. Select “Privacy and Security” from the left side menu options

  4. Scroll down to the Content section and select the Flash setting

  5. Enable “Ask first” then close this tab

  6. Open Springboard and select the Lock icon to the left of the address bar

  7. Select “Allow” from the Flash options in the drop down menu and close the option box

  8. After changing this setting, Chrome will prompt you to Reload the page, go ahead and reload the page.

Note: After completing the steps above, all Springboard content that uses Flash will appear as expected. Note that in some cases, you may need to repeat steps 6,7 & 8 in each new browser session.

 

Chrome provides a way for you to add the Springboard site address to a list of sites allowed to run Flash and to enable Pop-Ups for the Springboard site. Following the steps below should resolve browser related issues with Springboard.

Enabling Flash in Edge in 2021

  1. To the right of the Edge title bar, select the ellipse (three dots)

  2. Select “Settings”

  3. Select “Cookies and site permissions” from the left side menu options

  4. Scroll down to, and select, the Adobe Flash setting

  5. Enable Ask before running Flash then close this tab

  6. Open Springboard in Edge and select the Lock icon to the left of the address bar

  7. Select “Allow” from the Flash options in the drop down menu and close the option box

  8. After changing this setting, Edge will prompt you to Refresh the page, go ahead and refresh the page.

Note: After completing the steps above, all Springboard content that uses Flash will appear as expected. Note that in some cases, you may need to repeat steps 6,7 & 8 in each new browser session.