Reservation Penalty Fees
You have the option to automate the posting of fees for late arrivals, early check-ins, early departures, or late check-outs. Fees can be configured as flat amounts or as a percentage of a night's value as well as adhering to time-of-day rules.
If you decide to take advantage of Reservation Penalty Fees, it must be specifically enabled for you by Springer-Miller Systems Support.
Important Note: While this feature is available to you in SMS|Host, we recommend you review the configuration and use of Reservation Penalty Fees along with your procedures so that once enabled you verify they will work as expected.
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Review the Reservation Penalty Fee topics to gain an understanding of the functionality it provides and how you will use it in your organization.
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Create a Demo Copy of SMS|Host. See: Makedemo Utility.
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Review the full list of configuration options and requirements and verify the Penalty Fees and related settings to best meet your organizations needs. See: Penalty Fee Configuration
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Configure your live SMS|Host system and then enable
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Communicate any procedure changes needed to your staff.